Frequently Asked Questions
The name Fera, in latin, means wild animal. While your pets are cuddly and lovable, they remain wild at heart, and our supplements are designed to keep them running free for as long as possible.
All our supplements are manufactured in the USA with domestic and imported ingredients in an FDA-registered GMP facility, and NASC certified. Each batch is third party tested for potency and purity.
You can edit through the "Manage Subscriptions" link in your account, the footer, or here.
As proud members of the National Animal Supplement Council, we are committed to the highest standards of quality in the industry today.
- Implementing a stringent Supplier Code of Conduct which ensures our suppliers and manufacturers adhere to the same standards we hold ourselves
- Analyzing our supply chain across raw material sourcing to minimize negatives environmental and social impacts
- Improving our product packaging by ensuring all product packaging is recyclable with a long term goal to reduce single use plastics
Click here for Hip + Joint Support for Dogs FAQs
Click here for Probiotics FAQs
Click here for Fish Oil Omega-3s FAQs
Click here for Cardiac Support FAQs
Click here for Organic Mushrooms for Immune Support FAQs
Click here for Bladder Support FAQs
Click here for Vegan Omega 3, 6, 9 Algae Oil FAQs
Click here for Calming Support FAQs
Click here for Liver Support FAQs
We have free standard shipping for the US which can take between 5-12 business days. For an extra fee, we also offer Express shipping which has a transit time of 2-3 business days.
Depending on our inventory allocation, if your order is coming from our US warehouses, you may incur a customs/duties fee. If your order is coming from our Canada warehouse, there will not be any customs/duties fees.
Please contact our Customer Support team using the Contact Form and we'd be happy to help!
Yes, customer satisfaction is our #1 priority. Please reach out to our Customer Care team.